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Privacy policy
Last updated: 16.06.2026
Fortix respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, mobile app, and related digital wallet services.
Information we collect
We may collect information you provide directly, such as your name, email address, support messages, and account preferences. We may also collect basic device and usage information, including app activity, browser type, device type, IP address, and general location data.
When using wallet features, Fortix may process wallet addresses, transaction details, network information, and asset activity needed to provide app functionality. Fortix does not ask for or store your private keys or recovery phrases.
How we use information
We use collected information to provide and improve Fortix, process wallet actions, personalize your experience, respond to support requests, monitor security, prevent misuse, and improve app performance over time.
Wallet and blockchain data
Some crypto transactions are recorded on public blockchains. This means wallet addresses, transaction amounts, timestamps, and network activity may be publicly visible and cannot be deleted or changed by Fortix or anyone.
Cookies and analytics
Our website may use cookies and similar technologies to improve performance, understand visitor behavior, and enhance the user experience. You can manage cookie settings through your browser or device privacy preferences.
Data security
We use reasonable technical and organizational measures to help protect your information. However, no digital service, wallet, or online transmission can be guaranteed to be completely secure in every possible situation.
Third-party services
Fortix may use trusted third-party services for analytics, hosting, payments, app distribution, support, or blockchain connectivity. These services may process information according to their own privacy policies and terms.
Your choices
You may update account information, manage app permissions, adjust browser cookie settings, or contact us to request access, correction, or deletion of certain eligible personal information.
Children’s privacy
Fortix is not intended for children under 13 years. We do not knowingly collect personal information from children through the Fortix app.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at help@fortix.com for additional assistance.